Credit Complaints - If Your Credit Rights Have Been Violated

Who to Complain to if You Have Been Treated Unfairly by a Creditor

Last Updated: October 14, 2011

If you have been treated unfairly by a creditor, here is a listing of the United States regulatory agencies to contact. If you feel that your credit rights have been violated or if you feel that you have been treated unfairly, contact one of these agencies below.

Type of Creditor	Who to Contact
National Banks	Office of the Comptroller of the Currency Customer Assistance Unit 1301 McKinney St. Suite 3710 Houston, TX 77010 (800) 613-6743 www.occ.treas.gov
State Member Banks of the Federal Reserve System	Division of Consumer and Community Affairs Mail Stop 801 Federal Reserve Board Washington, D.C. 20551 (202) 452-3693 www.federalreserve.gov
Non-Member Federally Insured State Banks	Federal Deposit Insurance Corporation Office of Compliance and Consumer Affairs 550 Seventeenth St., N.W. Washington, D.C. 20429 (202) 942-3100 www.fdic.gov
Savings and Loan Associations	Office of Thrift Supervision Consumer Programs 17010 G Street, N.W., 6th Floor Washington, D.C. 20552 (202) 906-6237 www.ots.treas.gov
Federal Credit Unions	National Credit Union Administration Office of Public and Congressional Affairs 1775 Duke Street Alexandria, VA 22314 (703) 518-6330 www.ncua.gov
Other Lenders	Federal Trade Commission Consumer Response Center 600 Pennsylvania Avenue, N.W. Washington, D.C. 20580 (202) 326-3758 www.ftc.org


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