Who to Complain to if You Have Been Treated Unfairly by a Creditor
Last Updated: October 14, 2011
If you have been treated unfairly by a creditor, here is a listing of the United States regulatory agencies to contact. If you feel that your credit rights have been violated or if you feel that you have been treated unfairly, contact one of these agencies below.
| Type of Creditor | Who to Contact |
| National Banks | Office of the Comptroller of the Currency Customer Assistance Unit 1301 McKinney St. Suite 3710 Houston, TX 77010 (800) 613-6743 www.occ.treas.gov |
| State Member Banks of the Federal Reserve System | Division of Consumer and Community Affairs Mail Stop 801 Federal Reserve Board Washington, D.C. 20551 (202) 452-3693 www.federalreserve.gov |
| Non-Member Federally Insured State Banks | Federal Deposit Insurance Corporation Office of Compliance and Consumer Affairs 550 Seventeenth St., N.W. Washington, D.C. 20429 (202) 942-3100 www.fdic.gov |
| Savings and Loan Associations | Office of Thrift Supervision Consumer Programs 17010 G Street, N.W., 6th Floor Washington, D.C. 20552 (202) 906-6237 www.ots.treas.gov |
| Federal Credit Unions | National Credit Union Administration Office of Public and Congressional Affairs 1775 Duke Street Alexandria, VA 22314 (703) 518-6330 www.ncua.gov |
| Other Lenders | Federal Trade Commission Consumer Response Center 600 Pennsylvania Avenue, N.W. Washington, D.C. 20580 (202) 326-3758 www.ftc.org |
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