We know, we know. No one likes dealing with customer service. You don’t know where the call center is, how knowledgeable the agent is, and what script they are forced to follow. However, you can go a long way merely by just being friendly. OK, so you’re probably upset when you [...]
Entries from June 29th, 2009
Tips for Dealing With Customer Service (Credit Card Companies, Collection Agencies, Credit Bureaus)
May 30th, 2008 · 3 Comments · Consumer Debt
Tags: Call Center·Calling Companies·Customer Service Tips·Getting What You Want·Service Agent
I’ll State the Obvious - Laziness is a Leading Cause of Credit Troubles
May 29th, 2008 · 1 Comment · Credit Counselor Front Lines
Here is a great illustration of laziness or paralysis (or something) that I see all the time. One of our readers was being taken to court over a debt. The lawsuit was so poorly filed that he could have easily fought it and won without a lawyer. Despite voluminous advice given (and [...]
Tags: Credit Repair·Credit Troubles·Fix My Credit·Improper Venue·Laziness Court·Self Help
With All the Changes in the Airline Industry, Are Airline Mileage Credit Cards Still a Good Deal?
May 28th, 2008 · No Comments · Credit Cards
Soaring gas costs, charging for every bag - are airline cards still a good deal? I myself use Southwest’s Rapid Rewards cards as my only airline card. Oh how things have changed with Rapid Rewards!
I recently traveled to Las Vegas. I used to be able to fly round-trip [...]
Tags: Airline Mileage·Annual Fees·Credit Cards·Increased Costs·Redemption Fees·Southwest Rapid Rewards
Make All Your Mortgage Payments on Time? You Can Still Get Foreclosed
May 27th, 2008 · No Comments · Mortgages
If you have a so-called option ARM, where you get a choice of the payment structure you want, I’ll bet you didn’t know about an insidious clause in that loan. In many option loans, you can choose a minimum payment, much like a credit card, where you just make a small payment, [...]
Tags: 15-year·30-year·Amortization·foreclosure·Minimum Payments·Mortgage Loans·Option ARM
