No, these settlemensts weren’t made with the collection agency, but with the credit card companies themselves.
Just talked to a client today about his debt settlement techniques. He had a few cards to go, but did really well working with MBNA and Chase bank. He settled with Chase for 25% and MBNA for 35% on the balance. That’s pretty good.
The last biggie was with American Express, who had already offered him 60%. American Express is always a little tougher to deal with than other credit card companies, they seem to have their act together more. His card was already charged off – but AMEX is typically still willing to talk to consumers about doing a settlement even after the charge-off. They don’t always immediately sell off bad debts. So it is always worth trying to talk to them. The other one who will do this is Capitol One.
He is going to try and get them lower than 60%, but I am not holding much hope for this. But he is going to give it a try. Good for him. BTW, he said he read everything in my debt settlement book and it helped immensely. 
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Funny how things transpire differently. Perhaps it depends on the amounts owed. AMEX settled with me (I have an attorney) for 25% on approx $15k. Chase does not want to settle for less than 50% on the amount owed of $25k. I have only Chase and Bank of America left. I am just another person who had problems over the past 5 years and incurred substantial debt. I want to have a chance to start over – so I depleted my retirement account to negotiate with my credit card companies. I know it is said that dipping into retirement accounts to do this is a bad idea – I did it anyway. Good luck to anyone trying to get a fresh start.