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Entries Tagged as 'taping phone conversations'

Recording Phone Calls When Debt Collectors Violate the Law

January 13th, 2010 · 9 Comments · Consumer Info, Credit Counselor Front Lines, Debt Collection

The Fair Debt Collection Practices Act was created by Congress in 1977 as a result of numerous complaints from consumers about collection agencies abusing or harassing them. It outlines very specifically what a debt collector can and can’t do when attempting to collect a debt. By law, under the FDCPA is that collection agencies may [...]

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I’ve been taped!

March 19th, 2008 · 1 Comment · Credit Counselor Front Lines

My latest customer asked me during our consultation whether or not he could tape the conversation…what a Good Idea! Sometimes, even though my clients are paying me, I wonder if they are listening. Sometimes they even argue with me over whether or not I am right. I always think – if you don’t think I’m [...]

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