@robf270 Did you source the above from anywhere other than JAMS International Arbitration Schedule of Fees and Costs? (pdf on website)
The above refund policy language doesn't seem to be present in the non-International fee schedule.
Thank you so much for this updated information.
I do not have copies of the original cc agreements. How do I find out if there’s a clause about arbitration with each card and is there a way to find out which of the two (AAA or JAMS) is appropriate?v