Hey guys, its quiet weird, they initially sent me an invoice of the bill only. So i called the OC person and requested them a document to be in writing as we discussed and agreed. Which is that the collection account will be completely removed upon full payment. They replied they are not the one who is reporting this to CBA, so i had to talk with the collection account for so and so document. When i contacted the CA, they told, they are not reporting it by themselves, its the OC actually asking them to report. Finally, the OC, called me and said they got the document and they will stick i