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About elephant

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  1. I want to repair my husband's credit but I can't get started because Annual Credit Report won't send me his credit report. So 1/4/2018 I ordered it by mail, attached a copy of his driver's license and a copy of a bill just to be safe they have an address proof. Since then nothing, nobody ever got back to me and I have solely used the discover credit tracking. Fast forward 2019, I try to order his report again this time by phone since mail was unsuccesful. It has been more than 15 days and I got nothing again. Sent them a complaint through their online system and surprise, nobody has reached out to me. I am getting really frustrated and debating just ordering it online but I know if I do it I will limit my rights to dispute the accounts on the credit report. What is your advice? Is there any other way to contact these guys? Should I just give up and order online? Could there be a problem with address verification and that's why I don't get a response from them? Also, this if my first ever post here and just want to say I love being a part of this supportive community.