Hello,
I have a capital one acct that is in "restricted status".
It is reading as an open account. They have taken my charging privileges on this account away. What can I do? I was never late on any payments.
It became restricted because I was adding employees as authorized users. They saw this as fraud and asked me for drivers license pictrures (front and back) along with SS#'s for each user for the past two years. This was impossible for me to provide. They also asked me to pay my remaining balance asap, which I did.
This was almost 2 years ago that this happened,
