Apparently they still use the same cancellation techniques developed by their parent company (Cendant, formerly Comp-U-Card or CUC, best known for fraud and SEC violations). The woman I spoke with immediately told me why I would not be cancelling, and she said she'd make sure my membership stayed exactly the same so I wouldn't miss any "benefits." The "benefits," apparently, include the ability to dispute your report using the printable paper form. It seems there's no way to do disputes otherwise, oh, like on the bureaus' own sites! Best of all, the knowledgeable associate told me that viewing my own credit report on any site other than Trilegiant's (including the CRA's own sites) would result in a lowered credit score! I'm thrilled not to give these deceitful people another dime, although I will miss the valuable service they once provided.