You should understand. Experian and the other CBs are not there for you. ALthough they make some money off the consumer, their REAL customers are the banks and credit companies. Thats where they make their dough. So if you think they are going to do anything that might you, the consumer, out then think again. They just will not go out of their way to help us the little guys. Once you understand that, then you can play their game.