Here's the info from the FAW page from the myfico website. http://myfico.custhelp.com/cgi-bin/myfico.cfg/php/enduser/std_adp.php?p_faqid=260&p_created=1215024592&p_sid=Zh7jAf9j&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD0xMzEsMTMxJnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MQ**&p_li=&p_topview=1 Q: I recently received an email from myFICO Customer Care about a change to my Score Watch account, but I still don't understand the problem. Can you explain? A: Yes. During a recent technical investigation of an upcoming product improvement, we learned of some technical limitations within the Score Watch alert system that were affecting our ability to deliver Score Watch alerts in a consistently reliable manner. Q: What is the solution? A: As of July 13, 2008, the "any change"* alert setting was removed. Please be assured that all other features and functionality of Score Watch are unaffected. You still can set your target FICO score and Score Watch will alert you when that target score has been achieved. Score Watch still sends an alert to you when your FICO score changes enough to qualify you for a better rate for a mortgage, HELOC or auto loan. It still monitors your Equifax credit report every day and alerts you when content on the Equifax credit report changes, at the same time providing you with your up-to-date FICO score. You still receive two Equifax Score Power reports, one at enrollment and one to be used anytime during the subscription period. So the service continues to provide significant value Q: Why is this "any change" alert setting being removed instead of fixed? A: After trying to fix this alerting feature, we discovered technical obstacles that made the feature unreliable. Because this feature did not meet myFICO's quality standards we elected to remove it. Q: Will the "any change" alert option ever be offered again? A: There are no current plans to reinstate this alert setting in the future. Q: Who are the Score Watch subscribers affected by this change? A: The "any change" alert has been removed for all Score Watch subscribers. Q: With the removal of the "any change" alert setting, should I expect all of my other Score Watch alert settings to function properly? A: Yes. You can expect all other features of Score Watch to function properly. Q: When did myFICO become aware of this problem? A: In late May 2008, while testing some other planned improvements to the Score Watch monitoring process, we became aware of this issue and quickly acted to remedy the situation and notify all of our subscribers. Q: Is this issue also affecting Score Watch subscribers who purchased from www.Equifax.com? A: No. This change will only affect myFICO Score Watch subscribers, as this "any change" alert setting has not been available to subscribers who purchased from Equifax. Q: Will any of my other alert settings be affected by the removal of the "any change" alert setting? A: While none of your other alert settings will function differently following this change, you may see that your "target score"** is a different score from the last one you entered prior to July 13th. This change will result from a one-time automatic adjustment to your "target score" setting that's being implemented on July13th to ensure better efficiency in the Score Watch target score alert delivery process going forward. This target score will be set to your most recent Equifax FICO score obtained through Score Watch prior to July 13th. On or after this date please free to reset this score to one of your own choosing. Q: How do I make sure I'm setting my "target score" properly? A: First, make sure it's turned "on". Then simply enter a higher score than the one there currently that represents the level of score improvement you would like to be alerted to by Score Watch. Q: What is the relationship between myFICO and Equifax in the Score Watch alerting process? A: Score Watch alerts are triggered by changes to your Equifax credit report and Equifax FICO score. These alerts originate at Equifax and are delivered to myFICO, where we send them directly to our subscribers via email or text. Q: In your recent email, you stated that myFICO has identified some new technologies that will improve the Score Watch process. What are these changes you're making? A: Through better online communication between myFICO and Equifax within the Score Watch credit monitoring system, we expect to see major improvements in the Score Watch alert delivery process, both in terms of accuracy and speed. Q: Where should I direct any additional questions about my Score Watch subscription? A: You can always obtain more information about Score Watch and your myFICO account by contacting the myFICO Support Center. * The "any change" setting is located on your Score Watch Settings panel within your myFICO Score Watch account. It indicates we will notify you "Whenever there is any change to my FICO score". ** The "target score" setting is located on your Score Watch Settings panel within your myFICO Score Watch account. It indicates we will notify you "Whenever your FICO score of ___ reaches a target score of ___".