Has anyone considered the way the cra read letters and what happens thereafter? OCR, optical charactor recognition is a scanner that reads letters & can be easily confused by the type of paper & color of the ink used. Has anyone had any luck with this? New Info: If you X out your name to make a correction & use boxes and arrows, that also works. The key is to remember the scanner will only read the first few lines before the letter goes to the manual dispute pile. Include the account name, account number and the word delete in the first line. The objective is to confuse the program. Also, cut the bottom of the paper so it does not align properly. Keep in mind what you want the computer to retain then go from there. Good luck.