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Interesting article in Washington Monthly on how the Supreme Court handed major US corporations the shield of arbitration against consumer and employee lawsuits over the past several decades. The greatest effect has been to deter class actions. While I believe well informed consumers can proactively and strategically use arbitration in certain instances, this article is a great read on how corporate America created immunity from a great deal of litigation where consumers have a legitimate complaint to pursue. Please see: http://www.washingtonmonthly.com/magazine/junejulyaugust_2014/features/thrown_out_of_court050661.php?page=1