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Okay, in 2010 I left an apartment and the apartment complex alleged that I had $300 worth of damages. Before I could pay the amount in full it was placed with a collection agency- National Credit Systems. I made automatic draft payment arrangement with them and I believe that the full amount was satisfied. Years later I noticed an entry on my credit report for a balance of $160. I disputed but it came back verified. I don't then nor now believe that this money is owed. I contacted the original creditor and they sent me something in writing as well as left a voicemail saying that this debt was paid in full. I then sent this info to the credit bureau and disputed the entry. AGAIN, it came back "verified". I contacted the original creditor and they contacted National Credit Systems. The collection agency is telling them that I still owe a balance per their records. The original creditor said they are going to re-review their records on Monday (today is Friday). I'm so frustrated. I don't care about the dang money. I just want this off of my credit report. National Credit Systems claims that they "don't do" credit report deletions at all. What can I do? I'm tempted to take this matter to small claims court although I'm not entirely sure I could prevail. Any ideas??? I really need a deletion.