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  1. Hello, This is the first time i am posting here as this is also the first time i have had anything in collections. I received a phone call from a said collections agency stating that i owe money to them regarding damage done to a Hertz rental vehicle in November of 2016. I asked him for more details on the matter and after putting me on a 3 minute hold he said he would have to gather paperwork and could have it emailed to me. I still have not yet received the email so i have no idea what this is referring to. I have never rented a car before as i am 23 years old so i know it has nothing to do with me. From the sounds of things they could have the wrong person. I asked if there were any police reports or anything and he couldn't answer the question. What should i do? I just looked and the collections agency appeared on my credit report. I want to get this disputed because I'm in the process of buying a house and this cannot be on there! Thank you.