I won't name the auto financing company here just in case they're trolling.
My issue is this: our auto loan matured in July 2017, and we were never notified that there were any penalties, fees, after-the-fact late payment charges, etc., before that time. We only received monthly statements with the car payment amount and "pay after this date and you must pay an additional $XX.XXX late fee" which, when we were a couple of days over, we paid the late fee.
So here we are, thinking we've paid everything they asked but now there's an additional $3700 to be paid that accrues interest every