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Hi, I hope this is the correct infocenter for my questions. I'll keep it brief! My fiance' was working with his company on an out-of-town job back in 2012 when a temp employee mishandled a crane and dropped a 1,000+ lb table on his leg. Rolling mostly out of the way, the table only caught skin and muscle, causing a baseball sized hematoma on the inside of his knee. The project manager offered him a management position if he didn't report the incident/receive treatment under workers' compensation. Long story short, 3 days of not being able to walk and the issue was brought to HR; HR mandated that he go to the doctor. He was sent home on rest and return to light duty for 3 1/2 months while receiving rehabilitation. The temp employee was let go soon after and my fiance' left the company within a year. It wasn't until a couple years later when we combined finances, etc, that I see the collection on his credit report for a few thousand dollars. He didn't know about it because he never checked his credit, and (I'm guessing) any collection notices may have been sent to one of several mailing addresses that were still mistakenly listed as current on his report. His company appeared to have assumed all responsibility and he was never notified otherwise. We have disputed the claim on his credit reports every year for the past few years, but the "investigation" has traced back to the debt being his responsibility each time. How do they determine this? Are we disputing it incorrectly? How do we get the information for exactly what the debt/collection is for (what charges/services) so we can somehow prove it was the above incident? Who would we take that information to (once we receive it) to get the collection removed? Thank you all for any information and advice you have.