Jump to content

Validation Response from Encore

Recommended Posts

I sent DV request to Encore who is collecting for Sprint PCS, I received a response back asking me to complete an attached form providing documentation to them.

Fraud Packet

Statement of Dispute

Customer Information

Customer name on Sprint PCS Account:

Account #

Wireless phone#

Address of Customer:

Nature of Disputed Charges:


Date of invoice in dispute:

Brief explanation of nature of disputed charges and or account:

Customer Statement:

Customer states that he/she did not commit any collusion, fraud, deceit and did not authorize any other person to make any calls from the phone:

That he/she had no prior knolwedge of the use of his/her name or credit history being used in reference to obtaining he account number and PCS phone number listed above with Sprint PCS:

Customer authorized Sprint PCS to release the usage and billing records from this account:

Customer agrees to testify and assist the appropriate authorities with any civil or criminal prosecution against the party or parties responsible for unauthorized use of this phone:

By executing below, Customer warrants the above answers are true and correct and that customer voluntalriy made this statement:

Customer Signature___________________

has anyone received a response like this and can you suggest how I should respond to this?


Link to comment
Share on other sites

  • 4 weeks later...

I did send this letter days after Niner's suggestion and they have failed to respond to it.

On the 25th, I sent the CRA, I think they are reporting to TU for Sprint PCS. I sent the sample letter from the link above. I am waiting for CRA to respond.

Thanks for the bump!

Link to comment
Share on other sites

This topic is now closed to further replies.

  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.. For more information, please see our Privacy Policy and Terms of Use.