urbankitty Posted July 18, 2003 Report Share Posted July 18, 2003 One more question for this evening.I've been calling the CRA's about information on my credit reports - questioning them on the validity of some of the debts.Their customer service reps just tell me that I have to go to their website and then hang up on me.Is this legal? I thought I read somewhere that the FCRA states that consumers have a right to speak to a customer service person (i.e. a real human). Link to comment Share on other sites More sharing options...
DocDon Posted July 19, 2003 Report Share Posted July 19, 2003 It doesn't say that you have a right to speak to a human. You were victim of the "I make $9 an hour and will dictate your life" syndrome that runs rampant with these reps.It's always best to conduct all your business in writing. It gives you a paper trail that may come in handy down the road. Link to comment Share on other sites More sharing options...
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