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Customer Unable To Locate Consumer


ericasf
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It's actually my BFs. there are two of them and they are collection accounts. But how could it be listed if they can't find him? It's listed like that on his equifax. I have never had that on my credit report before. First time i have seen that.

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Since it's fresh, why not forward that response to the CRA's with a note that says something to effect of "this info was not verifiable. Please delete."?

If it's deleted and comes back later, and they don't notify you by mail within 5 business days of reinsertion, it has to be deleted permanently.

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I think it has to do with skip tracing. From reading the other boards they sometimes exchange information. Sounds like they are putting others on alert that the OC or CA can't locate you and they would like to know where you are. It does not mean the Credit Reporting Agency can't locate you in their files. As Pale Rider pointed out, once he notified them of his address they updated his report to reflect that.

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I think it has to do with skip tracing. From reading the other boards they sometimes exchange information. Sounds like they are putting others on alert that the OC or CA can't locate you and they would like to know where you are. It does not mean the Credit Reporting Agency can't locate you in their files. As Pale Rider pointed out, once he notified them of his address they updated his report to reflect that.

Good point. All the more reason to just demand deletion as "unverifiable" and not give them any more info.

However, if the CA pulls your credit report, they're going to see where you're at. In this case, I think it sounds like the CA can't find them and instead of the CRA deleting the info as unverifiable, the CA gave them some lame response as a stall tactic.

Possible?

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In my case, the notation "Customer unable to locate consumer" appeared when the entry was first placed on CR. It was some time after I had contacted the OC by cmrrr and a few weeks after contacting CA with DV letter cmrrr. I thought about challenging as reporting false information to CRA, because the CR had my correct address and the in the 2 letters I pointed out my address and asked them to contact me by mail only.

The entry was later changed to "Customer has now located consumer". I still think it is technically incorrect, but not sure if it is enough to get deletion. I have disputed this entry 2 times with no luck, but have about 6 violations during DV process.

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Jeez. I caught myself talking about two different things.

If the CA reported "can't find you" to the CRAs after receiving the DV letter, disputing directly through the CRAs may achieve deletion (?) given “can’t find you” is reason enough for deletion as unverifiable (?).

I misspoke thinking the original dispute was through the CRAs, not a DV letter directly to the CA. My bad.

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See? Learn something new every day on this board.

How about this: If they're relying on other creditors to inform them of your whereabouts, am I correct in assuming that "opting-out" with your creditors and forbidding them to share information with third parties will leave the entry stagnant long enough to give leverage for deletion?

You would think that would be the case, but that's not always true. People who specialize in skiptracing normally have several contacts at different companies. These contacts are other debt collectors. Given the somewhat shady moral character of debt collectors (most of them anyway, myself so humbly excluded ;-)) I highly doubt they care whether or not you've opted out.

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Can not locate consumer or subscriber can not locate: Skip tracing, meaning that if someone finds you please report where abouts to this particular creditor so they can progress with their collection efforts on this account.

When other credtiors see this on the credit report - they can easily call this one, and update them on your new address, this is a very common tool used amoung them.

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See? Learn something new every day on this board.

How about this: If they're relying on other creditors to inform them of your whereabouts, am I correct in assuming that "opting-out" with your creditors and forbidding them to share information with third parties will leave the entry stagnant long enough to give leverage for deletion?

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You would think that would be the case, but that's not always true. People who specialize in skiptracing normally have several contacts at different companies. These contacts are other debt collectors. Given the somewhat shady moral character of debt collectors (most of them anyway, myself so humbly excluded ;-)) I highly doubt they care whether or not you've opted out.

Good point. Sneaky little pr*cks. And, hey, congrats on the new job!

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See? Learn something new every day on this board.

How about this: If they're relying on other creditors to inform them of your whereabouts, am I correct in assuming that "opting-out" with your creditors and forbidding them to share information with third parties will leave the entry stagnant long enough to give leverage for deletion?

Opting out only deals with solicitation, they are selling mailing lists for their affiliates to contact you for sales purpose. Nothing to do with passing along account informaiton in the course of doing business.

Some creditors do have their own policies or make available for you to inform them that you don't want them giving out information to third parties. Think how this works is by placing a password / pin number on the account that restricts them from talking to anyone with out asking first for this informaiton, or asking for a fax of your written authorization.

Now with that said, being that I work for a credit bureau that provides services for mortgage companies (in the course of business) it is my job to call creditors / collection companies every day to ask them to verify balances so that the bank processing the mortgage loans may know the fact of the matter for underwriting purposes. When you apply for a mortgage loan you initially sign a blanket authorization for them to pass on for this purpose!

There by in the course of verification; sometimes collection agencies will try to gain additional information on where abouts and such when the balance is still outstanding. This is not on purpose, but when a person applies for a major loan, they open up this re-newed collection effort if they made the mistake of applying prior to taking care of all outstanding balances.

It is not an easy thing here, most collection companies don't even try to ask, but sometimes they are nosy enough to want the name of the bank & loan officer so they can have their hand out for money come closing time.

With creditors this is a harder issue, I have been shut down by them saying access credit report (well duh - I would not be calling if I had not done that in the first place) and 2nd I would not be calling if they had reported up to date information. But sometimes they have the no communication policy with third parties. So in this case, 2 things can happen, 1) the lender turns you down for the loan, or 2) you provided the documentation to the lender proving the fact of the matter. It has to be obvious letterhead or statement from the creditor that can be confirmed.

Hope that helps.

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Sometimes, it takes me a few times around the block to stumble across the right line of thought; I ramble a great deal for that reason! More because of memory lapse, lol

Have a great deal of information over load here, so many directions the credit reporting side has to address on a daily basis; learn so much (but it becomes the real challenge maintaining the knowledge).

Which you reminded me of my former plan - another thing forgotten. ** Note to self... buy a tape recorder!!!

Thanks,

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