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illegal credit file pull?

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i was working was local rep from my mortgage co to refinance. i gave him permission to pull my report. however, after a month of dealing with this fool who told me everything looked good for a 6% lock-in. he tells me i can only get it at 7-1/4% due to my credit. a woman called me from his office telling me i can use another mortgage co they use. long story short. she informed me that the guy i first spoke with pulled my credit report AGAIN under this other mortgage co. i never agreed to that! what can i do?

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