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very interesting what they think they can get away with


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hi everyone......just wanted to get a couple of opinions here....the collection agency that i have asked to validate a few accounts sent me a letter stating that i would be getting an itemized satement from the oc (hospital).....what i got from them was copies of what my bc/bs insurance paid...that's it...so today the ca called me at work and asked if i got them ok.....i told them yes i did....and THEN she asked me when i was gonna pay them.......isn't this a violation?????? :ooh:

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Yes, but you should notify them in writing (in other words, send the second letter) that they did not validate the account. Refuse to take their phone calls since they didn't validate and note the time and place (or record them if your state allows it).

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