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very interesting what they think they can get away with

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hi everyone......just wanted to get a couple of opinions here....the collection agency that i have asked to validate a few accounts sent me a letter stating that i would be getting an itemized satement from the oc (hospital).....what i got from them was copies of what my bc/bs insurance paid...that's it...so today the ca called me at work and asked if i got them ok.....i told them yes i did....and THEN she asked me when i was gonna pay them.......isn't this a violation?????? :ooh:

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