Jump to content

Inquiry removed using Planetfeedback.com


Recommended Posts

That's good to know because I was thinking of trying that myself. Online disputing worked for me, so I was thinking of doing PFB for my inquiries, it would really save me some money in CRRR costs. If it doesn't work over PFB, I can always go back to snail mail. xsnailx

By the way, how long did it take before you heard from them?

Link to comment
Share on other sites

and received a responce on 8/11. Pretty quick response!

Here's the letter I submitted:

"Dear Customer Service,

I'm writing to alert you to a problem I've had with a credit card issued by you. My problem concerns privacy. I hope by bringing this to your attention, the problem will be addressed. This incident has made me extremely upset.

Here's what happened: I called your customer service line on Thursday, July 24 to inquire about a possible credit limit increase. I explained to the lady that I spoke with that I wanted my account history reviewed in determining a credit line increase and specifically did not want a hard inquiry placed on my credit report.

I was asked how much of an increase I looking for and I explained that I did not have a set amount. I was only wanting to increase my revolving credit limit to improve my credit score. I've had this account for several years and I have not had an increase at all.

My account history with MBNA was good so I assumed that it would be easy to get an increase however small it may be. The Rep. told me to hold while she reviewed my account and came back a few seconds later and told me I was denied. I asked why and she did not give me a direct answer.

I must say I was very dissappointed with the decision especially since I have a long time customer of MNBA and when I pulled my credit report on July 25 and discovered an inquiry on my report from MBNA I was LIVID.

I'm not sure what kind of business you people are running, but as I customer I can say that I am very displeased and at this point would not recommend you service to anyone I know.

Here's what I want you to do: I would like the inquiry removed from all credit bureau's and a letter stating that this erroneous information has been or is being removed immediatly.

In the future, I probably will not do business with you. And I probably won't recommend you to others.

I appreciate your taking the time to listen to my complaint. I hope it can be addressed.


Link to comment
Share on other sites

This topic is now closed to further replies.

  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.. For more information, please see our Privacy Policy and Terms of Use.