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Need to VENT about EQ! (Long)


curlytop
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I have been trying to change my name and address on EQ for weeks! I have not started my disputing yet because I wanted to wait until everything was up to date in the personal info. EX and TU are all fixed and ready to go, but EQ is impossible! While the other two updated my address when the creditors reported, EQ did not. I finally called and tried to get them to add my new address and fix my name (The name is totally wrong!). They said to FAX in a copy of my bank statement, paycheck and SS card, which I did. Finally they added a new address which is partially correct (city is wrong). So I called to see why everything else wasn't updated and to fix the city. She said my FAX was "in the system" already, so it should be changed soon. That was a week ago and it is STILL wrong.

I don't understand how they could have the wrong name and address, when all of my creditors have the correct name and address and are reporting!?! Don't they LOOK? How come all of the info that is wrong gets added, but never the info that is right???

Anyone have any suggestions or experience with this? I am so frustrated. I have been waiting on my disputes for over a month because of this! ARGGGHHH! :x:cry:

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Thanks, DC! It helps to write it out sometimes.

I called AGAIN and spoke to a very nice man who said it should be updated by Friday. I hope he is right! I will be very happy when I can FINALLY start my disputes.

Good luck with yours. I guess you just have to keep on them.

:)

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