majiking Posted August 23, 2003 Report Share Posted August 23, 2003 Well, I finally made headway on my Paid Collection which was a bounced check to Fredericks of Hollywood that I paid as soon as I found out about it. After many letters to the collection agency with them being very uncooperative and even threatening to sue me for harrassment I decided to take another route. I left a complaint on Planetfeedback.com to Fredericks. A customer service rep called and said she couldent help me but gave me a name and phone number of someone in corporate. I called that person, a regional manager of retail sales and told her the story. She seemed sympathetic and told me that she hates collection agencies too. She said that she sent an email to the Vice president of Finance explaining the situation. Two days later I received a phone call from the VP saying that she called the collection agencies and told them to delete the derog. 5 minutes after I get off the phone the manager of the collection agency calls me and apologizes and says that he is deleting the entry and I will get a letter stating that it is to be deleted. I received the letter today. The entry is still there but if it isnt off in a couple of days I will fax it to the CRA's and I am confident it will be removed. I was impressed by the understanding and courteous treatment I received from Fredericks. I should have done this along time ago instead of beating my head against the wall with the CA. Thank you to all who gave me info about how to go to the OC and ask for deletion and the info about Plantetfeedback.com. I am now trying the same thing with Crapital One. Link to comment Share on other sites More sharing options...
BrainDonor Posted August 23, 2003 Report Share Posted August 23, 2003 I wish you all the luck in the world with Crapital One. If you are successful, it will mean that the devil is sitting down in Hell wearing a parka and scarf.Truly I wish you luck...and let us know how it goes.Tom Link to comment Share on other sites More sharing options...
Capepuffin Posted August 23, 2003 Report Share Posted August 23, 2003 CONGRATULATIONS! That is excellent news! Some people actually are human beings! What an inspiration you are!Good luck with crap 1! Link to comment Share on other sites More sharing options...
kb9tbq Posted August 23, 2003 Report Share Posted August 23, 2003 That is wonderful news, nice to know creditors out there still care about their customers to move mountains like this!Congradulations!!!Unfortunately Capital One will be a harder task, but if you say you have persistance - you might go further than others - best of wishes. Link to comment Share on other sites More sharing options...
majiking Posted August 23, 2003 Author Report Share Posted August 23, 2003 Thank you all for your support. The way I figure it is I just need to get in touch with that one person in a thousand at Crapital One that 1)has the authority to change the CRA entry and 2) actually gives a cr**. Your right my chances are slim to none. Oh well, gotta give it a try anyway.Thanks Link to comment Share on other sites More sharing options...
BrainDonor Posted August 23, 2003 Report Share Posted August 23, 2003 I heard that the "one person in a thousand" you're referring to was fired last year for caring about the consumer. HAHAHA Link to comment Share on other sites More sharing options...
morrow Posted August 23, 2003 Report Share Posted August 23, 2003 Congrats on the deletion!!! Thats great!!! Link to comment Share on other sites More sharing options...
michigangirl530 Posted August 23, 2003 Report Share Posted August 23, 2003 thats great news Link to comment Share on other sites More sharing options...
retmar Posted August 24, 2003 Report Share Posted August 24, 2003 That is great news. Glad to hear it. One more for the good guys/girls. Link to comment Share on other sites More sharing options...
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