mrsp Posted October 15, 2003 Report Share Posted October 15, 2003 HI I just got off the phone with cap 1. The only thing I got from the phone call was a stiff neck. I was on hold for at least 30 (nothing new with them) and after speaking to a CS person then to a super, I was told " we apprericate you doing business with us (ya right) but we can't do anything with the lates on your account". Bull *hit. I have been right on time for 9 months now and all of my balances are less than 25 %. As soon as I get past this low score BS, I am going to get as far away from Cap 1 as I can. They couldn't even offer a solution, anything. Nothing. They can't tell the differnce between their arse and the elbow. Jerks. Whew, now I feel better. I also called Household and at least they said they would try to remove our lates. "No promises" -that's ok what more can you ask for? The large dept store in our area was another brick wall. Before I could even get my question out for re-aging/goodwill lettter, she was telling me "it can't be done, nope". Another jerk. I told her next time I would be careful and not get cancer. I told her I was sorry I was sick. Then I hung up. To sum up my progress for the last 2 days-I got nowhere fast. I feel like I have spent the last 2 days, reading, writing and waiting for nothing. I did pull all of our scores and found the last one was the best 620. This wouldn't feel so bad if I wasn't in need of a refi or equity line.Once again, any help would be appriciated. I know everyone is busy-thank you for your time. Link to comment Share on other sites More sharing options...
kb9tbq Posted November 2, 2003 Report Share Posted November 2, 2003 With that score you can get re-financed now! Check in the mortgage sections Charles and Bruce over there can help you sum up your situation.Sorry to hear of the mis-fortune with the good will, have you tried writing in your request through www.planetfeedback.com Have to admit that I know - capital one to be a really hard one, but sometimes running into just the right person makes all of the difference. If you call in, then request to speak directly to a supervisor on your problem. That might be another option. Link to comment Share on other sites More sharing options...
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