c m chase Posted March 29, 2004 Report Share Posted March 29, 2004 I know, I'm posting a lot lately. Sorry. I just wanted to comment on CSC's new tactic with me.I am supposed to have 3 items under investigation. I called them up today to make sure things were under investigation because I've gotten about 5 or 6 form letters whining about this or that.-----------------------------------------------------------------------Me: "Hi. I just need to make sure which items are being investigated on my report right now."Her: "Ok. I show you have investigations going on right now."Me: "Can I tell you the name of the item and you tell me if it's under investigation or not?"Her: "We don't do that. I can only tell you that you have a lot of things under investigation right now. Judgments, everything. A lot"Me: "What? Why are judgments under investigation?"Her:"Because you contacted us and told us to put it in dispute"Me: "Um...no I didn't. I had them investigated in December, they came back verified, I asked for your investigation procedures. So does that mean YOU GUYS automatically put them BACK under investigation??"Her: "We don't do that ma'am. You put them in dispute."Me: "Well, I didn't...but anyway. Can I ask if Capital One is under investigation?"Her: "I can't tell you that. All I can tell you is your last investigation will be finished April 19th" Me: "If I made the disputes, why can't you tell me if they're under investigation or not?"Her: "Miss CMChase, we don't do that. We can only tell you lots of items are under investigation..we can't tell you EVERY SINGLE thing". Makes me curious as to what the hell they have under investigation that I didn't ask for!! Me hates CRAs. Ok...done ranting. (For now) Link to comment Share on other sites More sharing options...
Methuss Posted March 29, 2004 Report Share Posted March 29, 2004 If they have a local office in your area, walk in and drop a bomb-shell on them there. It's harder for them to disregard a person face-to-face than across a phone line. Link to comment Share on other sites More sharing options...
herauntsis Posted March 30, 2004 Report Share Posted March 30, 2004 And make damned sure you take a 2 X 4 with you Link to comment Share on other sites More sharing options...
DocDon Posted March 30, 2004 Report Share Posted March 30, 2004 So they've just admitted they can't answer a procedural request? "We can't tell you every single thing"???Go get 'em tiger. Link to comment Share on other sites More sharing options...
Ravenous Wolf Posted April 2, 2004 Report Share Posted April 2, 2004 If they have a local office in your area, walk in and drop a bomb-shell on them there. It's harder for them to disregard a person face-to-face than across a phone line.I always wanted to set foot in a CRA office.It would be like the Wizard of Oz. Just what is exactly behind the curtain??? Link to comment Share on other sites More sharing options...
c m chase Posted April 2, 2004 Author Report Share Posted April 2, 2004 Eeeeeeeeeeeeeeeeee!!Checked PG - CSC deleted ALL my judgments (5) and my Midland Credit account!!! WOOOOOOOOOOOOO!!!TU deleted the Midland account as well!My score dropped on EQ 2 points though. lol OH WELL! Link to comment Share on other sites More sharing options...
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