DarthJerek Posted April 7, 2004 Report Share Posted April 7, 2004 I enrolled in the free 30-day trial of Credit Manager with Experian. (at the end of 30 days you pay about $89.00 for continued "full membership")The website advertised "unlimited credit report access". However, when I began to pull my daily credit reports, I found they are charging ~$14.95-a-pop for the scores.I complained by e-mail and was told "you only get one free Experian report with score during the trial membership". Their websites says something completely opposite. https://www.creditexpert.com/ce_site/Message.aspx Not sure yet how I'm going to handle this one ... but be advised of this scam. Link to comment Share on other sites More sharing options...
ShapingUp Posted April 7, 2004 Report Share Posted April 7, 2004 There is a second problem with this service as well. I am signed up for the Gold membership, but now when I try to get a new report, it tells me that I have to pay $12.95 for it, even though I'm supposed to get unlimited reports. I thought maybe my subscription had run out, so I tried to renew it, and it said I already had a subscription and it wouldn't let me renew! I've emailed them but haven't heard back. It's not right! Link to comment Share on other sites More sharing options...
garddawg Posted April 8, 2004 Report Share Posted April 8, 2004 If you get a hard copy report from Experian, the report will contain a number which you can use to look at an updated version of your report for something like 90 days afterwards. You only need to enter in the number under Experian's Dispute page. Link to comment Share on other sites More sharing options...
herauntsis Posted April 8, 2004 Report Share Posted April 8, 2004 Um. let's see . . . false advertising, fraud, maybe some federal law having to do with interstate commerce . . .I do believe that Experian thinks God died and left them in charge. Link to comment Share on other sites More sharing options...
michaeldavid Posted April 23, 2004 Report Share Posted April 23, 2004 I do believe that Experian thinks God died and left them in charge.Amen that is what they think! Link to comment Share on other sites More sharing options...
Methuss Posted April 23, 2004 Report Share Posted April 23, 2004 File a complaint with the FTC for false advertising and retail fraud. You are "buying" their product...the credit reports. So if they are not delivering what you paid for, the FTC will have a chat with them about it. Link to comment Share on other sites More sharing options...
Ravenous Wolf Posted April 23, 2004 Report Share Posted April 23, 2004 Why not just get "free" Experian credit reports???I check my mail about once a week and my private mailbox is always stuffed with free credit reports directly from Experian.And the cool thing about Experian is that a Report Number from their credit report can be used online and is valid for like sixty days or so.And since I am always getting "free" Report Numbers, I can check my Experian credit report about ANYTIME I want to.I haven't paid a dime in years to Experian and I enjoy checking my credit report online ANYTIME I want to for absolutely free. Link to comment Share on other sites More sharing options...
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