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Hippa violations still unanswered


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Hi guys , I have a question. I sent the Hippa letters as per whychat exactly as given and I paid the amount that was due as per my insurance company and included on payment that this is payment in full on memo line as per state of cali new law, with letter that says payment in full and by cashing you are accepting as payment in full and to this day they still have the the same amount listed as before my payment in full and have me still as being in collection. Also I filed the hippa violations and havent heard from the department of health and human service in over 4 months. Any help or comments would be appreciated.

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