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hidden collection accounts on my CR


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I have noticed a NCO #5##### account on my credit report. Once on Equifax; called and they said it was deleted w/o explanation --I said O.K. and reminded them of their obligation if they re-inserted. Now that account is listed with transunion via PG but there is no account info -- it is just listed in the area where your credit scores are explained and what affects them. How do I dispute these kind of accounts and has anyone elese experienced this?

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