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What to do with a returned email from Planetfeedback?


fixingit
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Hello,

I sent a GW letter to one of my creditors and shortly after I received an email stating that the email had failed because the email address wasn't valid. How else can I get the GW lette to my creditor if Planetfeedback doesnt' have an updated email address?

Is there a person/dept that I can send it to at the bank? The bank is Americredit Financial.

thanks. :shock:

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Hi,

It wasn't a goodwill letter but when I used PF to send a letter of complaint and the email address was invalid, I just went to the company website and forwarded the letter to like 6 of the higher-up listed. I do not know who or how but the letter was eventually routed to someone who took care of my issue. Maybe you could try that route.

Oh yeah, I also deleted the top part of the message (the part tha says the address I sent it to was invalid) to make the letter appear like it still originated with PF.

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