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Do “Goodwill” letters actually work?


MeanWS6
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Yes, they've worked for me on several occasions. I submit through PlanetFeedback if there is a CEO or other "real" person listed on PFB. If not, then I look up the CEO through Google and send the letter CMRRR. Sometimes you don't get everything you ask for, though. For instance, for my 21-year Chase account I was hoping that they would update the TL to "pays as agreed" so that I could keep that long history. They would not do that, but they did agree to delete the TL entirely. It's always worth a shot.

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sounds like this planetfeedback is the way to go? Should I just plead my case to them for the removal? Can anyone provide example goodwill letters?

PlanetFeedback provides the contact info, address, etc. for your OC and they submit your letter to the OC on your behalf. PFB doesn't have any decision-making authority, etc.

I'm not sure, but there may be some sample goodwill letters under the Sample Letters link at the top of the page? You can also do a search of this board by using the terms "goodwill letter*" and see what comes up. You want to give them your account number or some other way of identifying you (although I would hesitate to provide my social security number through PFB). If you have a long history with that OC, and most of it was positive, you want to mention that. Without going into too much detail (remember, they've heard all the "sob stories") you want to tell them that you ran into a rough patch and went into arrears with them. If you were able to subsequently pay them in full, or settle with them for a substantial amount, be sure to play that up. Be sure to make certain that they know how sorry you are for having gone into default with them and perhaps add that you would like to re-establish a relationship in the future.

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breathing's way is the best one to use. Most definitely point out how you completed your obligation to them, learned your lesson, and that you are wanting to purchase a home in the future and if they would be so kind, it would assist in your receiving the lowest interest rate available.

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