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Citimortgage in India


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Just for those who do not know, when you call the Toll Free to discuss your Mortgage Account with them, you are talking to someone in India. I just found this out yesterday when I called about ours. The rep gave me her name with no problem, but, had to have her spell it, as it was hard to understand her. Due to the "issue", I had to be transferred to a Supervisor. During our conversation, he let it slip as to their office being in India because I had mentioned it was hard to talk to the rep. He was in Maryland, but, your initial contact will go straight to India.

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