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Disputing over the phone


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I called EX today just to do some name and address corrections. The woman I spoke to on the phone was so friendly and seemingly eager to help it was scary. I didn't think human voices at the CRA's were supposed to sound so, well, human!

Anyway, I talked to her a small bit about some disputed information that came back verified 10/04 and she said that if I wanted to take it up with the CA's, it would be up to them to remove the items. I didn't want to get into any more depth over the items or additional listings that I am planning on disputing because a phone conversation is obviously not having something in writing. Not to mention, her humanly voice reflecting some sort of personality really caught me off gaurd.

However, I had no idea that CRA's would do disputes over the phone and I was wondering if anyone out there had done so with any results? Is there any sort of tact used in doing so?

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I too, was extremely pleased that the individual I spoke to at Equifax, was so darn nice. She really did seem eager to help me and did. I got some old personal info removed and it stayed off to. So it can be nice. I did the same thing and stayed away from anything that may require aomething in writing.

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