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CitiBank Help


blackgossamer
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I have a CitiBank account that has about $3000. I have been unemployed for quite some time and was trying to keep up with this card. I paid this card every month but it wasn't the full amount. My minimum has gone up each month because they have just added on the remaining amount. I finally got another job and can start paying again but I wanted to write and ask them if they could re-adjust my minimum or lower my apr or something. They could take a look at my report and see that they are they only card i've been paying. I called when I first lost my job and the girl just said that I was going to have to find a way to pay each month. Now I know I can write to someone higher up and get things done. I'd settle if I had the cash but paying it out is fine with me.

The question is does anyone have any suggestions about how to go about this (such as previous experience with a particular person, or wording I should use in the letter, or know of any programs they might offer) Does anyone have a link to any sample letters of this sort?

Replies are greatly appreciated.

Thank You.

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when you say you didn't pay the full amount do you mean:

Balance or min. payment due?

If it the min. payment due that is why your amount due kept going up cause you feel behind. So you need to come up with the min. amount due right now and pay that. This will get you current with them then you can write your letters or make your phone calls to try and lower your APR. I would also write a good will letter asking them to please forgive your late payments (even though you paid something every month if it wasn't the full min. payment you have late payments recorded on your credit reports now and most likely you got hit with late payment charges).

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If you have been late ( ie, not paying the minimum), you can probably negotiate. I was able to get them to knock the interest rate down to 5% for 12 months and accept something less than their minimum each month. Of course. if still shows as late on the CR ( the bums). But it will give you breathing space, if that is what you need.

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