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I have two ca with NCO for Crap One.I sent them the appropriate letters got back sign greens

They violated on both accounts

I sent an ITS and now I am getting calls from RMA they say they are calling for Crap one but they have never sent any letter identifying the account. it is for my wife who is ill right now and I wouldn't let her get aggravated talking to them anyway.

Any advice how to handle.totaly obnoxious when they called and I said iIwas her husband and she cannot talk on the phone. They said they will just keep calling until they get her on the phone.

That won't happen.

How do I send them letters without info.

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