mzjazzyazz Posted January 24, 2005 Report Share Posted January 24, 2005 I called Dell this morning to get a copy of my loan papers. They told me that this account was charged off and assigned to a collection department. They told me that the only thing that they can do regarding this account was give me the phone number of the collection agency handling the debt.Although they are not handling this account, don't they still have to provide the requested documentation to me (if I put it in writing)? I never heard of an OC claiming that they can't provide documentation to you and they are reporting to the CRAs on the account. Link to comment Share on other sites More sharing options...
gdouglaslee Posted January 24, 2005 Report Share Posted January 24, 2005 What law says a creditor must provide documentation? Under Massachusetts state law, a creditor must provide all documentation concerning a consumer's account upon request. If I were a gambler, I would bet at least a few other states have similar laws. You can also check under TILA but I don't remember seeing anything. Link to comment Share on other sites More sharing options...
mzjazzyazz Posted January 24, 2005 Author Report Share Posted January 24, 2005 I dont know of any law that specifically states this, but what I am saying is that I never heard of an OC refusing to provide any documention to the consumer, whether the account was in collections or not. Link to comment Share on other sites More sharing options...
NefertitiX Posted January 25, 2005 Report Share Posted January 25, 2005 Meldisha,World Financial Network National Bank gave me a similar response...here's the info I think you need...http://debt-consolidation-credit-repair-service.com/phpBB2/viewtopic.php?t=24385 Link to comment Share on other sites More sharing options...
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