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Goodwill letter site?


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It's also good because you can see what companies usually pay attention to their customers and what kind of remedies they have offered.

I complained once on there about the stupid leaky nozzles of Febreeze bottles....I got 3 coupons for free products and a letter apologizing for my problems.

Plus...a couple months later, they had changed their nozzles. ( quite a few had complained, I guess) :D

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