agn140 Posted February 28, 2005 Report Share Posted February 28, 2005 I have two seperate Providian acct listing me as an AU. I spoke to someone at Equifax . They gave me a fax number and I faxed them a letter for both accts that said Providian had removed me as an AU. The Equifax rep said it would be deleted.Ten days later I get an Equifax letter saying they verified as mine.I can't believe that anyone can be that incompetant.I guess I just made some money I will send off my ITS letter and wait for response. Link to comment Share on other sites More sharing options...
agn140 Posted February 28, 2005 Author Report Share Posted February 28, 2005 Since the original post I spoke to a supervisor at Equifax and she stated that even though they were in receipt of the two letters from Providian stating that I was taken off the accounts that Providian did not tell them to remove the TL and by reason of their contract with them Equifax would not remove them.I said that you have the Providian letters that say I am not on the accounts but you won't remove the TL unless Providian expressly tells them to.I would love any and all suggestions. Link to comment Share on other sites More sharing options...
anti-something Posted February 28, 2005 Report Share Posted February 28, 2005 ask providian to remove the TLs Link to comment Share on other sites More sharing options...
agn140 Posted February 28, 2005 Author Report Share Posted February 28, 2005 I called Providian.Trying to get the reps there to understand anything is almost impossible.Maybe you can answer this1-How can Providian send a letter stating that I am not on the account and then report anything to the contrary.Either Iam on the account or I'm notIf I am not on the account, How can they not tell Equifax to remove me.I suspect Equifax did nothing and unfortunately talking to someone on the phone at Providian is a waste of time.So the question is what is the best way for me to proceed.I know I broke the cardinal rule, don't speak to anyone on the phone and it seems the rule of thumb held up. Talking on the phone is a total waste of time.Suggestions for the next steps would be appreciated. Link to comment Share on other sites More sharing options...
anti-something Posted February 28, 2005 Report Share Posted February 28, 2005 write providian a letter stating they are reporting incorrect information under the FCRA and you want immediate deletion or you will be forced to take whatever action is neccessary to have this error fixed.verification is a crock, as you no doubt are discovering.. Link to comment Share on other sites More sharing options...
agn140 Posted February 28, 2005 Author Report Share Posted February 28, 2005 Should I also send an ITS to Equifax for not reporting correct info even though letters from Providian state I am not on the account anymore. Link to comment Share on other sites More sharing options...
anti-something Posted February 28, 2005 Report Share Posted February 28, 2005 i would be more inclined to write them ask for the method of verification before doing any ITS. Link to comment Share on other sites More sharing options...
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