turkish Posted February 28, 2005 Report Share Posted February 28, 2005 HI allLooking for the best success. How should a goodwill letter be sent, by mail or email? Sending to Bloomingdales and ASSOC/CITIWhats the best approach here gang Link to comment Share on other sites More sharing options...
CreditSuperstar Posted February 28, 2005 Report Share Posted February 28, 2005 Hey Turk-I am dealing with GW letters right now. I send mine email because it generates a faster response. What I did was use the customer service email address to start. People have been telling me that this will be ineffective since they are just paper pushers and don't have authority to make changes. I then looked for the names of the executives at this particular company on their website. Then I used the email extension from the customer service department and different configurations of the executives names. I finally hit on a high level executive and he has been corresponding with me. I also let the customer service people know I am speaking to their bosses. I am thinking perhaps the CS Manager may have the ability to expedite this. At this point the exec is going to render his decision to me by tomorrow. One more thing. I kissed the company's a$$, but not toooooo much. I also made sure my account is completely up to date and has been for the past several months.This approach just seemed to me to be potentially more effective than just sending a random letter to a company.I really hope this helps.FCS Link to comment Share on other sites More sharing options...
shafted Posted March 1, 2005 Report Share Posted March 1, 2005 NO NO NO AND NO!!!!!Write a personal heart felt letter.. people are decensitized to email.. this is important stuff dog.. write a real freaking letter ON REAL PAPER, and hand sign it.. it makes you seem like more of a real person increases the propensity for some one feel pity for you. this is about pity, no one has to respond to the request of GW letter... email GW's are like sending your mom an e card for mothers day... Link to comment Share on other sites More sharing options...
CreditSuperstar Posted March 1, 2005 Report Share Posted March 1, 2005 Shaft-You may be right. Hopefully then.. I get lucky on this one..I'll post the result shortly. Your point is well taken. However, at least I didn't use a template to the exec and he WAS impressed at how I reached him when his email was nowhere on their site.Hope this works out for the OP.FCS Link to comment Share on other sites More sharing options...
CreditSuperstar Posted March 1, 2005 Report Share Posted March 1, 2005 When is mother's day????? Link to comment Share on other sites More sharing options...
RedDog Posted March 1, 2005 Report Share Posted March 1, 2005 May 8th Link to comment Share on other sites More sharing options...
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