Jump to content

eq rep called me!


mzjazzyazz
 Share

Recommended Posts

I sent an email to Robin Holland about my JCPenney account that was not being reported on my account. I received a call from a lady named Dinah and she told me if I could provide a letter from JCPenney stating that they are reporting this account, she would add it to my report. That night I faxed her the letter from Penney's and the next day, the account was on my report. Now thats what I call customer service.

Link to comment
Share on other sites

Nice! I did the same thing as far as contacting Robyn Holland. It was fixed pretty quickly by someone named vicki. She wasn't very nice about it, but it got the job done.

Good job Meldisha!!

Vicki is Vicki Banks and she is Robin Holland's boss!

Vicki can be terse, but I simply get "factual" and she cannot usually challenge it....

I have gotten her to delete some real stubborn stuff. Recently she took my chrysler that had multiple lates, did a 3-way call with Chrysler that those months were not late and changed my bureau to be never late!!!!! Then when Chrysler re-reported it as those lates, I called her back and she put it back to never late!

8-)8-)

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.. For more information, please see our Privacy Policy and Terms of Use.