FACTA help-with requesting docs from OC

[bellatragedia]

I was looking over the MOV section trying to see what I should put together. It mentions calling the OC and asking them what documentation they have proving that the account is yours, then if they say they have it, demanding they send it to you according to the new FACTA act.

Can someone pinpoint where in the FACTA act it states that they have to send it to you?

I was just talking with the OC for a CO that keeps coming back verified (on EQ & EX, TU deleted it a year ago), and the a$$ in recovery told me that if I hired a lawyer and I was stating "fraud" (I directly told him I wasn't making a claim to anything of the sort, and that I wanted documents) then the lawyer could request copies of my signed agreement, and other documents. I picked up on that and said "Oh so if I hire an attorney you will give them the documents that show this debt actually belongs to me?" Then he said that he didn't know, and that I would have to talk to someone else because he was in recovery. I was beginning to ask him to transfer me to someone who could help me, as he said "If that's all ma'am, thanks for calling, and have a good day!" CLICK. Besides hanging up on me he was very rude

Basically, so if there is somewhere in the new FACTA where it states the OC HAS to give you supporting docs, then I want to know where to reference it because that would change things quite a bit.

Does anyone know anything about this?

[credit-nightmare]

Im dealing with the same situation. I think...and I could be wrong , that if you claim fraud the OC has to send you any docs they have. They can ask for a police report from you , but I think if they dont ask for it within 30 days of you asking for the docs , then they cant ask for it and have to send you the docs.

I have been going round & round with an OC also trying to get docs...The people I have been dealing with are pretty much useless