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I'm not sure where I should post this, but I found.....


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this extremly informative in regards to OCs collection tactics---which is discussed quite frequently.....

From the FTC Annual Report 2005: Fair Debt Collection Practices Act:

Complaints about creditors’ in-house collectors: The Commission also

received 20,573 complaints in 2004 about creditors that were collecting their own debts,

representing a substantial increase from 2003 in both percentage and absolute terms.17

Because creditors are not generally covered by the FDCPA, some in-house collectors use

no-holds-barred collection tactics in their dealings with consumers. While the

Commission cannot pursue such creditors under the FDCPA, it has done so under the

Federal Trade Commission Act (“FTC Act”) in the past, and will continue to do so in the

future as appropriate cases present themselves.18

18 For example, as discussed below, in the past year the Commission entered into consent

orders with two Pennsylvania companies whose collection practices it charged violated Section 5

of the FTC Act, 15 U.S.C. § 45(a), which prohibits unfair or deceptive acts or practices in or

affecting commerce. See infra at page 9.

In October 2004, the Commission approved a final consent order barring two

Pennsylvania companies, Applied Card Systems, Inc., and Applied Card Systems of

Pennsylvania, Inc., from engaging in a range of abusive and unfair collection practices.

In a complaint accompanying the consent order, the Commission alleged that company

representatives, among other things, regularly called consumers’ relatives, neighbors, and

employers for information about where consumers lived or worked, and that the representatives repeatedly harassed

third parties, sometimes using abusive and obscene

language, even after the third parties said they had no information and asked the

representatives to stop calling. In addition to barring the companies from harassing and

abusing third parties, the consent order prohibits them from falsely representing the

amount or status of a debt, threatening to take action against a consumer that they do not

intend to take, collecting any amount other than the amount expressly stated in the

agreement that created the debt, and applying a consumer’s payment in a way that the

consumer has not directed. The consent order also contains record-keeping requirements

to help the Commission monitor the companies’ compliance with the order.

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