Jump to content

Where's my letter?


Recommended Posts

On June 6th we applied online for financing for a furniture store with American General Financial Services. Was immediately told, "requires further review by representative," & "will receive a response via e-mail within 24 hours.

Not even a minute passes when we receive this email:

Thank you for applying blah blah blah. We are sorry, but we are unable to help you with your financing request at this time. A notification of the denial will be mailed to the address provided within 30 days.

Generally one receives these letters within two weeks, but now it's been 32 days & I don't think we're getting one. I'm not sure they even processed the application at all considering the number of seconds (litterally) that it took them to give us a definitive answer.

Of course this has shown up on the credit report as an inquiry. Should I just call them? Obviously I would like the letter that explains why & gives me the opportunity to obtain my credit report for free. Isn't there a law that says they must provide this?

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.. For more information, please see our Privacy Policy and Terms of Use.