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What should I do about EQ's request for more info?


Greg
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I recently sent a dispute to EQ and rec'd back a request to provide them with more personal information. Specifically, they want for ID a copy of my Social security card, pay stub with social, or W2. And, for proof of address, DL, Rental Agreement/House Deed, Pay stub with address, or utility bill. I am reluctant to provide this info. TU and EX responded without this info. How should I proceed?

Thanks,

Greg

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EQ is trying to confirm your identity. This is normal and customary.

Do you want them to proceed with your dispute?

"...EX and TU responded without this info..."

The CRA's are three separate businesses. You have to deal with each one individually. Actually this little tidbit makes me nervous and should make you angry. If you sent no proof of your identity, how do EX and TU know they were actually dealing with you?

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