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2 Records on CBR

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Does anyone know if it is permissable for the JDB/CA to place an open installment account on your CBR. In stating, there is an account record for the alleged OC on my CBR with a $0 balance but showing as sold, DOLA Dec 2000(still a negative) and there is also an account record from the JDB/CA for the same alleged account with a full balance, but showing never paid DOLA Feb 2001.

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