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Amex, Pre-Charge off


rcole727
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Have an Amex debt that I have been paying through AMEX web site, that has been placed with CA. CA called and advised me that if I pay w/in 3 wks. no charge off and new card. CA says will accept pay out, but will show CR as charge off.

Any ideas or strategy?

Thanks!

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You have an acct w/ Amex that you've been paying and they've still sent it to collections?

Collection agency says "if you pay within 3 weeks you'll get a new card...and they won't charge off..." yet, the account will show as a CO on your CR's? I think I'm confused. It sounds like if you pay, you get a charge off when it wasn't previously charged off--yet they may have charged it off already if they sent it to collections despite your payments. I'm worried. Maybe someone else will have some better thoughts.

Elyse

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A few years ago I worked for a CA that only collected on AMEX. I had a few clients tell me they would try to talk to AMEX but Amex had them call us since they did not have an account.

Also sometimes if it was a good customer AMEX would run promotions if PIF they can get another card.

Is the CA calling NCI?

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To clarify: The account went to CA (Total Credit, Canada) as AMEX requires balance pd in full. I was late, but was paying weekly amts. towards outstanding balance. They sent it to CA;who has advised it will go to charge off in 3 wks. if full balance not pd. I still have an acct. on AMEX website that payments can be made.

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