MissSilence Posted March 30, 2007 Report Share Posted March 30, 2007 I spoke today with a person at their corporate office not their customer service line about an account that was apparently opened in my name using my SS# but the service address was in Kansas. I have lived my whole 30 yrs in Texas. So this is obviously not mine. I disputed with the CA that sent a notice addressed to me at my ex husbands address. This is the 2nd CA to have this account, first one finally agreed this wasn't my account and sent it back to OC. I decided this is a bunch of crap and called corporate about it. The woman I spoke to told me I would have to fill out one of their Fraud Packets that shes going to mail. From what she told me I have to send in alot of personal info, I dont really feel I should have to do that. They could possibly use that to change info on this account. So if you were in this situation would you just do a plain jane dispute with OC or tell your whole life story in the fraud packet??? Link to comment Share on other sites More sharing options...
CarolinaBlueEyes Posted March 30, 2007 Report Share Posted March 30, 2007 plain jane dispute.. period.. do NOT give them more info then they already have.. they can easily change thing.. so go with the dispute.... do NOT give them anything else.... you are not required to do this... NOW if you did have a fraud issue.. file a police report... this will come in handy if you do go to court over it... Link to comment Share on other sites More sharing options...
MissSilence Posted March 30, 2007 Author Report Share Posted March 30, 2007 I called our PD and asked about how to file a report and was told I would need something to actually prove this account was set up under my name. he told me the collection letter wont work as its not proof of a crime since they could easily be sending to wrong person. But he said if i got ahold of the actual contract to set up service that showed the address and my name etc then I could file the report. Directv said they dont have signed contracts everything is verbal...... so basically if you know alittle bit of someones info you can set up service with them. Link to comment Share on other sites More sharing options...
MissSilence Posted March 30, 2007 Author Report Share Posted March 30, 2007 Oh yea and I forgot about this part. I asked the woman how in the world could the charges be 422 for tv service she informed me the huge balance was a result of a couple of large checks bouncing. So I was like hey get me some copies of those so I can take them to the PD cause those would show their name. She informed me they dont have copies of them. She also couldn't explain why they didnt try to collect on those checks thru the normal means most businesses use to get paid for hot checks. It all just makes me literally sick Link to comment Share on other sites More sharing options...
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