MadinKS Posted April 16, 2007 Report Share Posted April 16, 2007 If you have CSC (first off I'm sorry) instead of Equifax, and you need to speak to an individual, the ph.# is 281-878-1900. DO NOT CHOOSE OPTION 1. Just stay on the line and let someone answer. Thought I'd pass it on. The sticky # is disconnected BTW. Just got the FAX # 281-878-5088 Link to comment Share on other sites More sharing options...
pinkeysas Posted April 16, 2007 Report Share Posted April 16, 2007 Are you talking about disputing? I did an online dispute with them cause I am one of the lucky ones. And I have tried to go back to check the status of my disputes only to find that my log in name and password are not recognized. I know what I am typing is correct because when i set up the log in name and password i got an email confirming it. But now i cannot long in so I am wondering if they even are following through with my dispute???? Link to comment Share on other sites More sharing options...
SecretAgentWoman Posted April 16, 2007 Report Share Posted April 16, 2007 There website is the WORST for disputing, it's easier by phone, and I appreciate the information.I do NOT however, appreciate the signiture. Link to comment Share on other sites More sharing options...
MadinKS Posted April 16, 2007 Author Report Share Posted April 16, 2007 Pink-I'm talking about anything you need to do. I would do a follow-up on that online dispute. I did an online on 3/29 and she had NO record of my dispute. I had to go through them all again on the phone. I would definitely call them. Good luckSAW,I do NOT however, appreciate the signiture.I'm sorry. I just had to let everyone know that I was first for once. Hope you don't mind. I would like to apologize in advance for MadinKS's "issues."Clever. I like it. Link to comment Share on other sites More sharing options...
pinkeysas Posted April 16, 2007 Report Share Posted April 16, 2007 Thanks for the info Mad. I will follow up with the phone call. Good thing to know because if i would have waited the 45 days and then called to see what the hold up was, boy would i have been p'oed!!!! I wonder why when I ordered my Credit report I was able to do so with Equifax but to dispute I was referred to CSC???? Link to comment Share on other sites More sharing options...
MadinKS Posted April 16, 2007 Author Report Share Posted April 16, 2007 I wonder why when I printed out my Credit report I was able to do so with Equifax but to dispute I was referred to CSC????From what I understand, Equifax is not responsible for keeping track of our information, CSC is. But Equifax takes credit for their cronies work. It sucks being the little guy. Link to comment Share on other sites More sharing options...
Silver1 Posted April 23, 2007 Report Share Posted April 23, 2007 CSC also offers support to the collections industry?http://www.csc.com/solutions/creditservices/offerings/59.shtmlfrom the CSC website:FINDERSFINDERS is a report designed for the collection industry that compiles decoded inquiry and trade information into a concise summary report to help credit grantors locate “skipped” accounts. Trade information and telephone numbers of the creditors are provided. FirstSearchFirstSearch is a front-end skip-tracing tool designed to return the freshest contact information on delinquent debtors along with the reported date. FirstSearch returns location information from various proprietary sources who are among the first to know when a consumer has moved or requested service associated with a physical address. ID Report - Full & LimitedThis report provides the ID section of the credit file to assist in locating skipped accounts or to validate identification information. Full ID Report returns all of the ID section and Limited ID Report returns only the name and address and is used for customers with non-permissible purpose.RE-APPEARRE-APPEAR is an automated skip-locate tool for increasing debt recovery rates and maximizing productivity. It is an automated notification tool providing consumer locate information to collection professionals seeking to contact or monitor a “skipped” consumer to recover debt. RE-APPEAR monitors skipped debtors daily for new activity and notifies you within 24 hours when information is posted to the credit file.DART - Detailed Account Resolution ToolDART, a product unique to CSC, is an account receivable management solution that combines solid credit information from our Custom Portfolio Review product with non-credit database information. It prioritizes and determines collection strategies, identifies bankruptcy and deceased accounts, cleans up data files and provides access to skip tracing information in a timely and cost-efficient manner. DART allows CSC Credit Services to augment credit information with more than a dozen public and proprietary databases.Decision Power for HealthcareThis decision-making tool provides an instant action message with the ability to utilize custom models, judgmental criteria, decision matrices and custom codes. Once the patient's information has been transmitted to the CSC/Equifax system, the credit file is retrieved, identification is verified, identification fraud is detected, and risk is assessed – taking approximately 5 to 7 seconds to deliver a response back to the client. This helps to eliminate the client's staff from having to analyze and evaluate risk based on credit reports and risk scores.That's not a conflict there, what with the credit reporting bureau function and all that? Link to comment Share on other sites More sharing options...
MadinKS Posted April 23, 2007 Author Report Share Posted April 23, 2007 NOT COOL. Definitely a conflict of interest. Are they allowed to sell our personal information without our consent??? Link to comment Share on other sites More sharing options...
SecretAgentWoman Posted April 24, 2007 Report Share Posted April 24, 2007 I got their newly formatted credit report yesterday.It's even worse than the old one. Now, I'm an intelligent person, and I found it incredibly hard to read and understand. And their website! Ugh, you have to re-register every single time and half the time you get errors. It doesn't work with IE 7, either. I found out after beating my head against errors a hundred times and finally trying FireFox. Worked with that browser.One thing I got to hand to Experian, their website is very user friendly and their credit reports are laid out in an easy to read and understand format.CSC bites. Link to comment Share on other sites More sharing options...
MadinKS Posted April 24, 2007 Author Report Share Posted April 24, 2007 I wouldn't suggest doing any online disputes w/CSC. I did an online w/them back in March. I called to find out the status and she said it wasn't showing up. So, I had to re-initiate the dispute on the April 17. They suck a$$. In all aspects. Link to comment Share on other sites More sharing options...
merkurfan Posted May 30, 2007 Report Share Posted May 30, 2007 As of today, 05/30/07 the number originally listed by MadinKS still works. And they still speak clear southern English.. Now if only their computers worked.... a nice lady transfered me to the "dispute" people, and I got a record message that the systems where down and call back in a hour.y'all come back now ya hear? Link to comment Share on other sites More sharing options...
SecretAgentWoman Posted May 30, 2007 Report Share Posted May 30, 2007 This toll-free number has always worked for me, and I've always gotten a human right away:866-890-5690 Link to comment Share on other sites More sharing options...
bzyb Posted May 30, 2007 Report Share Posted May 30, 2007 This is great information. I hate going to their site.Thanks! Link to comment Share on other sites More sharing options...
repairingmycredit Posted May 30, 2007 Report Share Posted May 30, 2007 There's CSC in my state, so I gave previous address where there is equifax. I disputed inquiries through equifax with the previous address and they deleted in 2 days. Link to comment Share on other sites More sharing options...
Freak Posted July 24, 2007 Report Share Posted July 24, 2007 Are you talking about disputing? I did an online dispute with them cause I am one of the lucky ones. And I have tried to go back to check the status of my disputes only to find that my log in name and password are not recognized. I know what I am typing is correct because when i set up the log in name and password i got an email confirming it. But now i cannot long in so I am wondering if they even are following through with my dispute????You know, that is funny, because my log-in information just disappeared too. I even checked the confirmation email to make sure I wasn't losing my mind. Link to comment Share on other sites More sharing options...
SecretAgentWoman Posted July 24, 2007 Report Share Posted July 24, 2007 You have to re-register every 24 hours. Not kidding. Link to comment Share on other sites More sharing options...
Freak Posted July 24, 2007 Report Share Posted July 24, 2007 Thanks, I remembered reading that somewhere. What gives with that? An attempt to frustrate the consumer? Very effective if it is. Link to comment Share on other sites More sharing options...
Moneedshelp Posted July 24, 2007 Report Share Posted July 24, 2007 oh just so you know, they close at 4:30 central time!! Link to comment Share on other sites More sharing options...
Freak Posted July 24, 2007 Report Share Posted July 24, 2007 oh just so you know, they close at 4:30 central time!!Yep, found that one out the hard way too. Link to comment Share on other sites More sharing options...
SecretAgentWoman Posted July 25, 2007 Report Share Posted July 25, 2007 oh just so you know, they close at 4:30 central time!!And they are only open Mon-Thur - they take a 3 day weekend every week.Did I mention that I hate CSC? Link to comment Share on other sites More sharing options...
Fizzle1979 Posted July 25, 2007 Report Share Posted July 25, 2007 For a company to hold records to millions of consumers and that company only works four days a week is absolutely insane. No wonder it takes two months to get any response from them. Link to comment Share on other sites More sharing options...
msfinance72 Posted July 25, 2007 Report Share Posted July 25, 2007 ...my new favorite evaluative word is "garbage"...it definitely fits CSC... Link to comment Share on other sites More sharing options...
Ash1978 Posted July 25, 2007 Report Share Posted July 25, 2007 I agree, their website suck bad. I have to re-register everytime I go back there because for some damn reason my UN and pass doesn't work. I finally stopped going to their website, and now just send everything my mail. Link to comment Share on other sites More sharing options...
pointman Posted July 25, 2007 Report Share Posted July 25, 2007 I am convinced that they are operating via Netzero's cheapest dial-up plan... Link to comment Share on other sites More sharing options...
Nascar3 Posted July 26, 2007 Report Share Posted July 26, 2007 I have been trying to get an online report from them and keep getting the message that their service is down. States I will be receiving a report in the mail. We'll see.... Link to comment Share on other sites More sharing options...
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