MustangAl67 Posted April 22, 2007 Report Share Posted April 22, 2007 I update TrueCredit almost daily. But today I get this error. Wonder if it is just a glitch they are having.What happened: Invalid or unknown record. Explanation: One example of the cause of this error is when the address entered is not recognized by the credit bureau because it has "unusual" formatting—perhaps the city doesn't match with the state, or the street address doesn't match with the city. Link to comment Share on other sites More sharing options...
InsideTexas Posted April 22, 2007 Report Share Posted April 22, 2007 yes, same here...grrrr..... Link to comment Share on other sites More sharing options...
DSTGirl15 Posted April 22, 2007 Report Share Posted April 22, 2007 Same here in Atlanta Link to comment Share on other sites More sharing options...
brokemommy Posted April 22, 2007 Report Share Posted April 22, 2007 Same here in North Carolina. Link to comment Share on other sites More sharing options...
Macwench Posted April 22, 2007 Report Share Posted April 22, 2007 Same here in Tennessee and their customer service dept doesn't open until 3 pm EST today (Sunday)... # is 1-800-916-8800 Link to comment Share on other sites More sharing options...
5thsfg Posted April 22, 2007 Report Share Posted April 22, 2007 same here in michigan Link to comment Share on other sites More sharing options...
SecretAgentWoman Posted April 22, 2007 Report Share Posted April 22, 2007 Credit Bureau(s) Cannot Validate InfoWe are unable to obtain your credit report information. What happened: Invalid or unknown record. I called, they just told me to wait 24 hours. Link to comment Share on other sites More sharing options...
mmckey Posted April 23, 2007 Report Share Posted April 23, 2007 I spoke with their CS three times and she did say they were having problems with the site and to come again tomorrow. I was receiving the same error when trying to update. Missy Link to comment Share on other sites More sharing options...
kemiren Posted April 23, 2007 Report Share Posted April 23, 2007 the same thing is happening to me. I cannot update my report through true credit and all of my information is still the same. what gives? Link to comment Share on other sites More sharing options...
MustangAl67 Posted April 23, 2007 Author Report Share Posted April 23, 2007 Still can't update today. Link to comment Share on other sites More sharing options...
CantCU Posted April 23, 2007 Report Share Posted April 23, 2007 Mine let me update this morning. Link to comment Share on other sites More sharing options...
acenstace Posted April 23, 2007 Report Share Posted April 23, 2007 No luck here in WV. Have tried since yesterday. Very frustrated because I look foward to these daily updates. Link to comment Share on other sites More sharing options...
blondie813 Posted April 23, 2007 Report Share Posted April 23, 2007 Not working for me yet either. I called and the "customer service" guy I spoke to said they "have not received any update from the main office as to when it will be available". So. Annoying. Link to comment Share on other sites More sharing options...
Littleman Posted April 23, 2007 Report Share Posted April 23, 2007 Hi All Yeah im having the same problem. Tried yest and just recently and its still not working. Called Customer Service and they told me it would be resolved today so to try back later. Hope they fix it soon. So no luck yet for NYFako4/20/07.....TU-673.....EX-590.....EQ-618Fiko4/13/07.....TU-664.....EX-653.....EQ-647 Link to comment Share on other sites More sharing options...
zarfkitty Posted April 23, 2007 Report Share Posted April 23, 2007 I can't update either (Texas). Link to comment Share on other sites More sharing options...
row Posted April 23, 2007 Report Share Posted April 23, 2007 no updates for ny either...called this morning was told servers are down...but keep trying ...they are working on them... Link to comment Share on other sites More sharing options...
SecretAgentWoman Posted April 23, 2007 Report Share Posted April 23, 2007 Still not working for me. I've got so much going on it's driving me crazy. Short trip, but still... Link to comment Share on other sites More sharing options...
mbingham666 Posted April 23, 2007 Report Share Posted April 23, 2007 Still down for me - Texas.Anyone gotten through to Customer service lately?I've tried 12 times to get through, no dice. Link to comment Share on other sites More sharing options...
momof5 Posted April 23, 2007 Report Share Posted April 23, 2007 Down in FLCouldn't pull yesterday OR today....But, I think it is TU not TC that is the problem. I tried to get my free annual CR so that I could look @ my TU and it barfed too! Link to comment Share on other sites More sharing options...
janedoe2 Posted April 23, 2007 Report Share Posted April 23, 2007 I tried too with no luck in washington. Called cust service twice. first time they picked up/hung up after a 3 min wait, second time it went to a fast busy signal after a 10 min wait. Link to comment Share on other sites More sharing options...
cavazos007 Posted April 23, 2007 Report Share Posted April 23, 2007 Still down in Texas Link to comment Share on other sites More sharing options...
1time2many Posted April 23, 2007 Report Share Posted April 23, 2007 tried 3 times today.....no luck.......need my TC fix:shock: Link to comment Share on other sites More sharing options...
stancil1 Posted April 23, 2007 Report Share Posted April 23, 2007 Still down in Texas, the lady at the special requests number told me 24-48 hrs and also told me that they had big problems this weekend. To magnify matters, the last update I got showed a bunch of my dads stuff on my file, increased my TU FAKO by almost 100 points. Link to comment Share on other sites More sharing options...
MustangAl67 Posted April 23, 2007 Author Report Share Posted April 23, 2007 Still down in Texas, the lady at the special requests number told me 24-48 hrs and also told me that they had big problems this weekend. To magnify matters, the last update I got showed a bunch of my dads stuff on my file, increased my TU FAKO by almost 100 points.That seems like some pretty serious and dangerous stuff, not just downtime. Link to comment Share on other sites More sharing options...
sambabchip1 Posted April 23, 2007 Report Share Posted April 23, 2007 Na, just fooling no luck here in MIAMI.TC is downnnnnnnnnnTHXSAM Link to comment Share on other sites More sharing options...
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